1. Introduction
Welcome to panukupeta.family (the "Website", "Platform", or "Service"), the official community portal for Panukupeta Village (పణుకుపేట), situated in Seethanagaram Mandal, Parvathipuram Manyam District, Andhra Pradesh, India — PIN: 535546.
This Privacy Policy describes our policies and procedures regarding the collection, use, storage, processing, and disclosure of your personal information when you access or use our Website, register your family details, or contribute to the Panukupeta Village Development & Welfare Fund (గ్రామ అభివృద్ధి నిధి).
By accessing or using our Website, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy and the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules).
2. Information We Collect
We may collect personal information that you voluntarily provide to us in the following scenarios:
A. Personal Information Provided by You
- Identity & Family Data: Full Name, Family Surname (ఇంటిపేరు), Father's/Spouse's Name, Gotram, Household Member names, and ages when you submit the Family Registry form.
- Contact Data: Primary Phone Number (WhatsApp number), Email Address, and current residence city/state (e.g., Panukupeta native, Visakhapatnam, Hyderabad, or overseas diaspora).
- Community Contributions & Donations: Donor Name, Contact Details, Purpose of Contribution (e.g., RO Water Plant, Solar Street Lighting, Temple Annadanam, Youth Sports & Education, or General Village Development), and transaction amount.
B. Automatically Collected Technical Data
When you navigate our site, we may automatically record non-personally identifiable technical information such as your IP address, browser type, operating system, referring URLs, and interaction timestamps to help optimize site performance.
3. How We Use Your Information
We use the collected information solely for legitimate community and administrative purposes:
- To maintain the digital family and demographic directory of Panukupeta Village.
- To process voluntary contributions and donations for village infrastructure and community welfare projects.
- To generate and deliver digital donation receipts and acknowledgements via SMS, WhatsApp, or Email.
- To communicate important village announcements, festival schedules (Sankranti, Polamamba Jatara), and emergency community notices (blood donor matching).
- To protect against fraudulent or unauthorized transactions and ensure platform security.
4. Payment Security & Razorpay Processing
We take your financial security with utmost seriousness. All online payments, donations, and contributions made through panukupeta.family are routed through Razorpay Software Private Limited ("Razorpay"), a leading and RBI-authorized payment aggregator in India.
- Zero Card/Banking Storage: We do NOT collect, view, or store your Credit Card numbers, Debit Card details, CVV codes, Net Banking passwords, or UPI PINs on our servers.
- Direct Razorpay Processing: Your payment credentials are encrypted and securely transmitted directly to Razorpay's PCI-DSS Level 1 certified vault.
- UPI, Cards & Netbanking: You may complete payments using any RBI-approved payment mode including UPI (Google Pay, PhonePe, Paytm, BHIM), RuPay/Visa/MasterCard/Amex Debit & Credit Cards, and Net Banking of 50+ Indian banks.
- For more details on Razorpay's data security practices, you may review Razorpay Privacy Policy.
6. Data Retention & Protection
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal accounting obligations, or maintain historical village heritage archives. We implement industry-standard administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal data.
7. Data Sharing & Third Parties
We do not sell, rent, trade, or monetize your personal information to any third parties or advertisers. Information is only shared under the following limited circumstances:
- Service Providers: Authorized technology and cloud partners (such as Firebase / Google Cloud for secure database hosting, and Razorpay for payment processing).
- Legal Requirements: If compelled by applicable Indian law, court order, or governmental authorities in accordance with legal due process.
- Community Public Display: Family name and village sector may be publicly displayed in the voluntary family directory only if you have given explicit consent during registration. Phone numbers are masked by default to safeguard family privacy.
8. Your Privacy Rights
As a resident or community member, you have the right to:
- Request access to the personal data we hold about you or your household.
- Request corrections or updates to your registered information.
- Request the deletion or anonymization of your family record from the public registry.
- Opt-out of non-essential community SMS or WhatsApp notifications.
To exercise any of these rights, please write to us at ganeshpudi12@gmail.com with your registered contact details.
9. Contact Admin & Support
If you have questions, feedback, or concerns regarding this Privacy Policy or payment processing on panukupeta.family, please reach out to the village portal administrator:
Admin & Coordinator: Ganesh Pudi
Email: ganeshpudi12@gmail.com
Phone / WhatsApp: +91 9010525248
Operating Address: Panukupeta Village, Seethanagaram Mandal, Parvathipuram Manyam District, Andhra Pradesh — 535546, India
Community WhatsApp: Join Panukupeta WhatsApp Group